Refund policy

LITTLE LOUNGERS® ONLINE RETURN POLICY

We carefully curate limited quantities in each style and size. To keep our collections available for all customers, eligible online purchases may be returned under the following terms.

RETURNS

Eligible full-price merchandise may be returned for a refund when the return is requested and shipped within 7 calendar days of delivery. The delivery date counts as day one.

A $2.99 restocking fee per returned item will be deducted from the refund.

Customers are responsible for return shipping. Original shipping, delivery, and handling charges are nonrefundable.

RETURN CONDITIONS

Returned merchandise must be:

  • Unworn, unused, unwashed, and unaltered
  • In original, resalable condition
  • Returned with all original tags, barcodes, and packaging attached
  • Free from stains, odors, makeup, pet hair, damage, or signs of wear

Items that do not meet these conditions will not be accepted or refunded.

FINAL SALE

The following items are final sale and cannot be returned or exchanged:

  • Merchandise discounted 20% or more
  • Items marked “Final Sale”
  • Personalized or customized merchandise
  • Special orders
  • Hair accessories
  • Undergarments
  • Socks, tights, and hosiery
  • Pajamas
  • Pacifiers and other hygienic items
  • Gift cards

EXCHANGES

We do not process direct online exchanges.

To purchase another size, color, or style, please place a new order and return the eligible original item separately.

Inventory is limited, and merchandise cannot be reserved while a return is pending or in transit.

DAMAGED OR INCORRECT ITEMS

Damaged, defective, missing, or incorrectly shipped merchandise must be reported within 48 hours of delivery.

Please include your order number, a description of the issue, and clear photographs of the item, tags, packaging, and shipping label.

Once verified, Little Loungers will provide an appropriate replacement or refund without charging a restocking fee or return-shipping fee.

RETURN PROCESSING

Approved refunds will be processed after the returned merchandise has been received, inspected, and accepted.

Please allow 5–7 business days for processing. Your bank or credit-card company may require additional time for the refund to appear.

Returns requested or shipped after the deadline, sent without authorization, or returned in non-resalable condition will not be accepted.

This policy applies to orders placed on or after [EFFECTIVE DATE].

PRODUCT-PAGE AND CHECKOUT NOTICE

Please review before ordering: Eligible full-price merchandise may be returned within 7 calendar days of delivery. A $2.99 restocking fee per returned item applies. Customers are responsible for return shipping. Merchandise discounted 20% or more and designated final-sale items cannot be returned.